Infrastructure Server Engineer - ARK Insights Co., Ltd
ARK Insights Co., Ltd · Bangkok
- Location
- Bangkok
- Salary
- Depend on qualifications
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 19/10/2026
Responsibilities
Responsibilities
- Design, implement, and maintain enterprise infrastructure solutions including virtualization, backup, and storage systems (VMware, Veeam, SAN/NAS).
- Perform installation, configuration, testing, and troubleshooting of server, virtualization, and backup systems in both on-premises and cloud environments.
- Conduct site surveys, perform system assessments, and prepare technical documentation such as system architecture diagrams, backup designs, and configuration guides.
- Monitor infrastructure performance (server, storage, virtualization, backup) to ensure high availability, stability, and data protection.
- Collaborate with Project Managers, vendors, and internal teams to ensure successful system deployment and implementation.
- Provide post-sales support, including incident handling, troubleshooting, and root cause analysis.
- Perform preventive maintenance, including firmware upgrades, system patching, and health checks for servers, storage, and virtualization platforms.
- Manage and maintain VMware environments (vSphere, ESXi, vCenter), including VM provisioning, migration, and optimization.
- Manage backup and recovery solutions (Veeam Backup & Replication), including backup jobs, restore operations, and DR testing.
- Administer enterprise storage systems (SAN/NAS), including provisioning, monitoring, and capacity management.
- Stay up to date with emerging infrastructure technologies, security practices, and vendor solutions (VMware, Veeam, HPE, Dell EMC, etc.)
Qualifications
Qualifications:
- Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field.
- 1–5 years of experience in System / Infrastructure Engineering (experience in virtualization, backup, or storage is an advantage).
- Basic to intermediate knowledge of virtualization technologies (VMware vSphere, ESXi, vCenter).
- Knowledge of backup solutions such as Veeam Backup & Replication and basic disaster recovery concepts.
- Familiarity with enterprise storage systems (SAN/NAS) is an advantage.
- Basic understanding of system patching, firmware upgrades, and infrastructure maintenance.
- Knowledge of operating systems such as Windows Server and/or Linux.
- Hands-on experience with server hardware and infrastructure systems is a plus.
- Professional certifications such as VCP, VMCE, or equivalent are preferred.
- Ability to work under pressure, manage multiple tasks, and meet deadlines.
- Strong communication, analytical, and problem-solving skills.
- Good command of English, with the ability to read, write, and communicate effectively.
- Willingness to travel to customer sites when required.
Benefits
- Provident Fund
- Staff training and development
- Overtime
- ค่าทำฟัน
- Funeral payment support
- ท่องเที่ยวประจำปี
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
About ARK Insights Co., Ltd
ARK Insights Co., Ltd.
Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Center Outsourcing.
The Call Center is at the heart of your business, so it is essential that you are able to eliminate downtime whilst boosting performance at all times. We recognize that a good design is simply not enough on its own and that the hard work really begins when you start using our facility.
Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Center Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data center solutions.
Ark Insights Center Facilities Management is designed to meet the challenges of maintaining, operating and managing complex and high performing data/voice centers now and in the future.
Underpinned by Call Center specific and fully integrated tools and software our systems and processes support the key elements of critical facilities management throughout the lifecycle of your Center.
288/3 Soi Rung Rueang, Samsen Nok, Huai Khwang, Bangkok 10310
Chantima
0-2159-8855
Infrastructure Server EngineerARK Insights Co., Ltd
Infrastructure Server Engineer
4d ago
What you will do
Job Summary
In this Infrastructure Server Engineer role, you will be instrumental in the design, implementation, and maintenance of enterprise infrastructure solutions, including virtualization (VMware), backup (Veeam), and storage systems (SAN/NAS). You will be responsible for the installation, configuration, testing, and troubleshooting of server and virtualization systems in both on-premises and cloud environments, alongside preparing essential technical documentation. Furthermore, you will monitor infrastructure performance to ensure high availability, stability, and data protection, providing post-sales support, performing preventive maintenance, and effectively managing VMware, Veeam, and SAN/NAS systems. Staying updated with emerging technologies and security practices will be a key aspect of this position, ensuring optimal and efficient infrastructure operations.
Responsibilities
Responsibilities
- Design, implement, and maintain enterprise infrastructure solutions including virtualization, backup, and storage systems (VMware, Veeam, SAN/NAS).
- Perform installation, configuration, testing, and troubleshooting of server, virtualization, and backup systems in both on-premises and cloud environments.
- Conduct site surveys, perform system assessments, and prepare technical documentation such as system architecture diagrams, backup designs, and configuration guides.
- Monitor infrastructure performance (server, storage, virtualization, backup) to ensure high availability, stability, and data protection.
- Collaborate with Project Managers, vendors, and internal teams to ensure successful system deployment and implementation.
- Provide post-sales support, including incident handling, troubleshooting, and root cause analysis.
- Perform preventive maintenance, including firmware upgrades, system patching, and health checks for servers, storage, and virtualization platforms.
- Manage and maintain VMware environments (vSphere, ESXi, vCenter), including VM provisioning, migration, and optimization.
- Manage backup and recovery solutions (Veeam Backup & Replication), including backup jobs, restore operations, and DR testing.
- Administer enterprise storage systems (SAN/NAS), including provisioning, monitoring, and capacity management.
- Stay up to date with emerging infrastructure technologies, security practices, and vendor solutions (VMware, Veeam, HPE, Dell EMC, etc.)
Qualifications
Qualifications:
- Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field.
- 1–5 years of experience in System / Infrastructure Engineering (experience in virtualization, backup, or storage is an advantage).
- Basic to intermediate knowledge of virtualization technologies (VMware vSphere, ESXi, vCenter).
- Knowledge of backup solutions such as Veeam Backup & Replication and basic disaster recovery concepts.
- Familiarity with enterprise storage systems (SAN/NAS) is an advantage.
- Basic understanding of system patching, firmware upgrades, and infrastructure maintenance.
- Knowledge of operating systems such as Windows Server and/or Linux.
- Hands-on experience with server hardware and infrastructure systems is a plus.
- Professional certifications such as VCP, VMCE, or equivalent are preferred.
- Ability to work under pressure, manage multiple tasks, and meet deadlines.
- Strong communication, analytical, and problem-solving skills.
- Good command of English, with the ability to read, write, and communicate effectively.
- Willingness to travel to customer sites when required.
Welfare
- Provident Fund
- Staff training and development
- Overtime
- ค่าทำฟัน
- Funeral payment support
- ท่องเที่ยวประจำปี
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
About Company
ARK Insights Co., Ltd.
Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Center Outsourcing.
The Call Center is at the heart of your business, so it is essential that you are able to eliminate downtime whilst boosting performance at all times. We recognize that a good design is simply not enough on its own and that the hard work really begins when you start using our facility.
Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Center Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data center solutions.
Ark Insights Center Facilities Management is designed to meet the challenges of maintaining, operating and managing complex and high performing data/voice centers now and in the future.
Underpinned by Call Center specific and fully integrated tools and software our systems and processes support the key elements of critical facilities management throughout the lifecycle of your Center.
Location
288/3 Soi Rung Rueang, Samsen Nok, Huai Khwang, Bangkok 10310
Contact person
Chantima
Telephone
0-2159-8855
Website
www.ark-insights.com