Customer Service Officer (Inspection Service) สัญญาจ้างรายปี - Intertek Testing Services (Thailand) Ltd.

Job Scope:

Key Responsibilities:

• Communicate with clients regarding inspection bookings and schedules.
• Prepare and issue documents required for inspectors.
• Liaise with buyers, factories, and inspectors to confirm bookings and resolve issues.
• Stay updated on customer requirements and ensure full compliance with inspection procedures.
• Build and maintain positive relationships with clients and suppliers.

Education:

• Bachelor’s degree or Diploma in Arts, Communication, or a related field.

Experience & Skills:

• 0–2 years of experience in customer service, preferably in third-party service providers.
• Good command of English (reading, writing, speaking).
• Familiarity with customer SOPs/WIs/requirements.
• Proficient in Microsoft Excel and Windows applications.

Job Competencies:

• Strong communication and interpersonal skills.
• Service-minded, reliable, and detail-oriented.
• Ability to multitask and work under pressure.
• Professional relationship management skills.

Intertek, one of the global leaders in the testing, inspection and certification industry, was founded in 1988. The Company’s objective is to become the world’s most trusted partner for Quality Assurance by exceeding our customers’ expectations with innovative and bespeaking Assurance, Testing, Inspection and Certification services for their operations and supply chain globally 24/7. Intertek Testing Service’s head office is based in United Kingdom and around over 100 countries worldwide with approximately 40,000 employees.

Be a part of  Intertek Testing Service – Total Quality Assurance Company

We are now seeking for challenge-oriented, customers-focused and globally-working cultured individuals to succeed together in the following positions: