Membership Services Manager - The Royal Bangkok Sports Club

Maintain accurate records of members and provide membership information and/or statistics as required.

Ensure members’ compliance to the Club’s rules and regulations pertaining to membership.

Establish good relationship with the Club’s members and take appropriate actions to solve problem.

Attend Membership & Communication Sub-Committee Meeting as required and prepare agenda items in a comprehensive, accurate and timely manner.

Propose and report to the General Manager on improving the work system for the areas under responsibility and enhancing the staff’s performance to ensure quality service to the Club members as well as work efficiency.

Assure the Club’s Members are well informed of the Club’s rules and regulations and ensure appropriate actions for Members’ misconduct.

Arrange and organize Introductory Meetings for new candidate on a timely basis.

Handle the process of new members’ application and manage the queue for the applications as per the Club’s policy.

Manage the maintenance of the Club’s Bye-Laws and Articles of Association and properly review matching with the current situation.

Organize the process of the application for General Committee Election.

Coordinate and review the Reciprocal Club as per the Club’s requirements.

Bachelor’s degree in hospitality management, Hotel & Tourism Management, or a related field.

Required at least 5 years in Management level experience.

Strong sense of diplomacy and tact when interacting with the Clubs’ members.

Effective communication skills in a Thai and International environment.

Strong command of English both spoken and written.

Having high responsibility, good attitude, and teamwork spirit.

Excellent communication and interpersonal skills.